Author Topic: Please report all new forum issues here (Read 584306 times)

benzor · « **Reply #80 on:** December 24, 2013, 12:09:56 AM »

Quote from: justbob on December 24, 2013, 12:05:51 AM

I don't know if this is a problem or just an oversight on my part, but I cannot seem to find the button to upload a new image. (I last posted a picture on Nov 28th without any trouble.)
If the button exists, and it's my error, can you please tell me where it is now?

I thought maybe new uploads were put on hold because of the issues currently facing the collective?

Have a look on TeraS post in the gallery.

justbob · « **Reply #81 on:** December 24, 2013, 12:19:06 AM »

Quote from: benzor on December 24, 2013, 12:09:56 AM

Quote from: justbob on December 24, 2013, 12:05:51 AM
I don't know if this is a problem or just an oversight on my part, but I cannot seem to find the button to upload a new image. (I last posted a picture on Nov 28th without any trouble.)
If the button exists, and it's my error, can you please tell me where it is now?

I thought maybe new uploads were put on hold because of the issues currently facing the collective?

Have a look on TeraS post in the gallery.

Thank you Benzor. I missed that, but that confirms what I was already thinking.

TeraS · « **Reply #82 on:** December 24, 2013, 12:30:05 AM »

The first image in the Gallery notes that all uploads are suspended for the moment due to the on-going problem we have.

This thread: http://www.hypnopics-collective.net/smf_forum/index.php?topic=20326.0

Will be updated with new information as we have it.

In short, we are stopping uploads on the Gallery at this time, setting up a move to the new server and location, then opening the new Gallery which will be part of the Forum.

I'm sorry for doing this, but the current situation demands that we deal with what we have before continuing onwards. In doing so, when the move comes, we don't lose anything from the Gallery and that has to be our primary concern at this moment.

Tera
Admin

Anaximanes · « **Reply #83 on:** January 02, 2014, 05:25:30 AM »

Don't know if I am bugged, if it is user error, or if it is for everyone, but I cannot get my gallery to sort by Title automatically. No matter what I do, it goes by date. I looked on here to see if anyone else reported this, but did not see a post about it.

TeraS · « **Reply #84 on:** January 02, 2014, 05:36:57 AM »

To sort galleries permanently:

Goto your Gallery, for Example, Sensually Serpentine, where all of your galleries are listed.

To the far right is a link marked Edit, click that.

On the next screen, go to the bottom. Select Sort By Title And Ascending.

Click Edit Category.

That does appear to work correctly...

Tera

Anaximanes · « **Reply #85 on:** January 02, 2014, 05:58:38 AM »

What the? It IS working now...I don't get it. Well thanks as always Tera, lol That is weird, but yeah, it works like a charm when I went to it just now.

TeraS · « **Reply #86 on:** January 02, 2014, 06:04:28 AM »

I only did that one Gallery myself, please try your others and let me know if they work?

Tera

hypnomedia · « **Reply #87 on:** January 16, 2014, 06:30:50 AM »

When trying to Download one of Dr. X's files, the download file name is just "Dr". It is looking like the period in his name is shortening the name, or maybe its taking the rest as the file extension.

TeraS · « **Reply #88 on:** January 16, 2014, 05:16:36 PM »

We'll have a look into that ASAP...

Tera

TeraS · « **Reply #89 on:** January 17, 2014, 05:14:33 PM »

Quote from: hypnomedia on January 16, 2014, 06:30:50 AM

When trying to Download one of Dr. X's files, the download file name is just "Dr". It is looking like the period in his name is shortening the name, or maybe its taking the rest as the file extension.

This issue has been fixed.

Tera
Admin

silversurfer · « **Reply #90 on:** January 19, 2014, 03:58:27 AM »

Hi folks,

I tried uploading a Flash file a few minutes ago - it seemed to work fine, but no image appeared - a new image entry appeared on the gallery front page, containing my details, but there was no image or even a Flash-thumbnail like we'd get in the old gallery,. Is there something I'm missing? Since the image didn't appear, I deleted the gallery post, rather than leave an empty item...

TeraS · « **Reply #91 on:** January 20, 2014, 09:51:01 PM »

Silver, did you use the Video Upload link or not?

Tera

silversurfer · « **Reply #92 on:** January 21, 2014, 09:48:24 PM »

reading through some threads, I saw you asking MCaesar to check the buttons at the bottom of his Gallery page.

When I do this, in a Slideshows sub-gallery I created, all I see is:

Add Sub Category Bulk Add Pictures Add a picture - Return to Gallery

so maybe I'm missing something?

TeraS · « **Reply #93 on:** January 21, 2014, 10:01:15 PM »

Actually still leaves me with the question of, can you see that link?

Tera

silversurfer · « **Reply #94 on:** January 21, 2014, 10:02:28 PM »

oops - edited earlier comment...

TeraS · « **Reply #95 on:** January 21, 2014, 10:31:04 PM »

No, that's fine, it answers a question and points us towards a needed fix...

Tera

Symeon · « **Reply #96 on:** January 25, 2014, 09:58:02 PM »

I don't know if anyone else is getting this, but when I try to view my PMs, it just goes to a white screen
with no text of any kind in it.

Other areas of the forum load fine.

TeraS · « **Reply #97 on:** January 25, 2014, 10:04:24 PM »

The forum was updated today, can you please empty the cache of your browser and then try again?

I have looked at my PMs and asked Keith to see if his work and they appear to be fine...

Tera
Admin

JHB · « **Reply #98 on:** January 25, 2014, 10:25:14 PM »

I hate to say this, but a lot of my profile information (status, location, etc.) no longer seems to be displaying. In fact, I cannot see anybody's save Tera's.

It is still in my profile, just not showing up on the screen.

James

EDIT: hwd171's seem to be appearing now . . . still not mine . . . No hurries on this; I can still get around.

TeraS · « **Reply #99 on:** January 25, 2014, 11:10:42 PM »

We'll poke at that my heart ASAP...

Tera

Symeon · « **Reply #100 on:** January 26, 2014, 10:13:33 AM »

Quote from: TeraS on January 25, 2014, 10:04:24 PM

The forum was updated today, can you please empty the cache of your browser and then try again?
I have looked at my PMs and asked Keith to see if his work and they appear to be fine...
Tera
Admin

I purged the browser, and the issue remains. HOWEVER, it only seems to be when
viewing longer PM threads in conversation format. In single-message setting format,
each individual message in the thread can be read. But if an attempt is made to view
one of these long threads as a conversation, it results in a dead white page with no text.

Jeri-kun · « **Reply #101 on:** January 27, 2014, 10:07:34 AM »

Quote from: Symeon on January 25, 2014, 09:58:02 PM

I don't know if anyone else is getting this, but when I try to view my PMs, it just goes to a white screen
with no text of any kind in it.

Other areas of the forum load fine.

Same here.
Only, I can't see my inbox at all.
Just a white screen.

EDIT:
Tested with three browsers.
All have the same result; blank page.
(tested with Firefox, Chrome, and IE)

Symeon · « **Reply #102 on:** January 27, 2014, 10:49:53 AM »

Quote from: Jeri-kun on January 27, 2014, 10:07:34 AM

Same here.
Only, I can't see my inbox at all.
Just a white screen.

Until the issue with specific message threads is fixed, Jeri, you could try what I did:
Get a PM open to anyone -- as in, just click the icon under their avatar to send one to somebody --
and then mouseover Preferences, go to Settings, and switch from "View as Conversation"
to "View One at a Time". This allowed me to see my messages, including the broken
white-screen ones. It's just a more awkward and clunky way to read your PMs.

TeraS · « **Reply #103 on:** January 27, 2014, 04:04:23 PM »

There seems to be multiple reports for this problem on the SMF forums according to their help desk.

For the moment we can't do anything about this and I am looking into rolling the forum back a version for the moment.

Tera
Admin

december005 · « **Reply #104 on:** January 28, 2014, 01:21:01 PM »

Just a comment on the New Gallery rather than a direct problem. So very low priority.

It is to do with comments. Is a it possible to be notified of new comments to pictures on which you have commented on the same way you do with forum posts? In the old gallery when you looked at recent comments you could see a fragment of the last comment beneath the picture and although not perfect you could hazard an educated guess if anyone was replying to something you said. Now it just lists the number of comments.

Also the comments on pictures update so the most recent appears at the top. So any back and forth has to be read from bottom to top which feels unnatural to me.

These in themselves are just comments rather than problems and I can quiet understand the sentiment that any real discussions should take place within the forum proper and not within the gallery section but it would just make keeping track of comment made within the gallery a little simpler. Just some thoughts.

Thanks again for all you hard work on our behalf. You guys and gals are incredibly amazing.

benzor · « **Reply #105 on:** January 28, 2014, 02:20:44 PM »

^In addition to this, is it someway possible to include the comment text in the mail? Especially when using a Smartphone it would save traffic.

TeraS · « **Reply #106 on:** January 28, 2014, 05:32:56 PM »

We'll add that to the next round of things to do...

Tera
Admin

december005 · « **Reply #107 on:** January 28, 2014, 07:32:51 PM »

Quote from: TeraS on January 28, 2014, 05:32:56 PM

We'll add that to the next round of things to do...

Tera
Admin

Many thanks Tera you are a star!

MCaesar · « **Reply #108 on:** January 31, 2014, 07:11:34 AM »

Say, the info displayed on my "Unviewed" page is formatted differently than all the other pages. It looks like:

Getaway?
[Thumbnail]
Rating: 0
Views: 14
Date: Today at 09:47:25 PM
Comments (0)
By: scifiscribbler

While everywhere else it's:

Getaway?
By: scifiscribbler
[Thumbnail]
Views: 21
Date: Today at 09:47:25 PM

I think the former was the original way, and it was changed to the latter later, right? Seems like "Unread" missed the change, at least for me.

Jeri-kun · « **Reply #109 on:** February 21, 2014, 08:29:53 PM »

Quote from: TeraS on January 27, 2014, 04:04:23 PM

There seems to be multiple reports for this problem on the SMF forums according to their help desk.

For the moment we can't do anything about this and I am looking into rolling the forum back a version for the moment.

I'm guessing that any problems that have to do with the system will most likely be addressed after the server move?
-like the message conversations, for example?

TeraS · « **Reply #110 on:** February 21, 2014, 08:50:20 PM »

At the moment it has to unfortunately...

Tera

Jeri-kun · « **Reply #111 on:** February 25, 2014, 08:09:46 AM »

I'd like to note that website load times for the Collective seem extremely slow at the moment.
-that is compared to other websites using the same computer.

TeraS · « **Reply #112 on:** February 25, 2014, 04:11:23 PM »

Might have been an issue with our hosting... It seems okay right now, but if it comes back I will put in a ticket on it...

Tera
Admin

JHB · « **Reply #113 on:** February 27, 2014, 06:47:54 AM »

I am still without status, caption, et cetera. Is this permanent?

James

Bubblepopmei · « **Reply #114 on:** March 22, 2014, 07:02:18 PM »

In the past few weeks, I've noticed a significant number of my gallery Add Picture posts fail. One of the most common examples is: "You need to enter a picture title." despite a Title being present. Editing the title will not change the result at all. Neither will adding description.

TeraS · « **Reply #115 on:** March 22, 2014, 09:06:16 PM »

Can you please email the exact way you are doing so?

Tera

Jeri-kun · « **Reply #116 on:** April 13, 2014, 08:36:21 AM »

While the new video support is interesting, I do wish I could do basic things like viewing PM conversations...
I hope I'm not sounding like I'm whining, though...

TeraS · « **Reply #117 on:** April 13, 2014, 09:22:47 PM »

You're not.. I have some fixes to try, and I'll be in touch to test them...

Tera

Zap · « **Reply #118 on:** April 14, 2014, 04:22:53 AM »

Quote from: Bubblepopmei on March 22, 2014, 07:02:18 PM

In the past few weeks, I've noticed a significant number of my gallery Add Picture posts fail. One of the most common examples is: "You need to enter a picture title." despite a Title being present. Editing the title will not change the result at all. Neither will adding description.

I got the same error. It occurred when I tried to upload a gif that was too large for the board (8.46 MB). When I uploaded a 6.1MB gif, it came out fine.

Also, the board tends to rename my filenames into a long string of numbers. I don't mind this, but I received a comment asking for more descriptive filenames. Am I doing something wrong?

Thanks for all your work, Tera.

TeraS · « **Reply #119 on:** April 14, 2014, 04:56:45 AM »

The filename rename should be working if someone uses the download button under your posting. Downloading from the popup window uses the internal system of the Gallery...

You can test this by saving your image from the pup up and then trying to download the image via the download button... The download via button gives a much more descriptive filename...

Tera

News:

Author Topic: Please report all new forum issues here (Read 584306 times)